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Up-Language: A Powerful Coaching Tool
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One of the most powerful tools I have used in coaching, both professionally and in everyday situations, is ‘up-languaging’. By up-languaging I literally mean ‘step up’ the quality of the words used so that there is a better and more accurate interpretation on the listeners’ or readers’ part. In other words what you’re saying is more well received....
click to listen to audio version (11:13 mins)
